For the purpose of the Data Protection Act 1998 (the Act), the data controller is Notting Hill Editions Limited, whose registered office is at Mirefoot, Burneside, Cumbria, LA8 9AB United Kingdom.
This policy is effective from 25th May 2018 in compliance with GDPR legislation.
WHY WE NEED YOUR DATA AND WHAT WE USE IT FOR
If you have bought from our online store, we need your name and address to ship your order to you and your email address to contact you in the event of a query with your order and to notify you of when it has been fulfilled.
We need to hold onto your data to comply with tax laws in the UK. The legal basis for us holding this information is for the purpose of fulfilling a contract and as part of our legitimate business activities.
We may collect and process the following data about you:
Information that you provide by filling in forms on our site ‘www.nottinghilleditions.com’ (our site). This includes information provided at the time of placing an order on our site, registering to use our site, subscribing to our service, posting material or requesting further services: e.g. your name, address, phone number, email address, credit/debit card details, and purchase information. We may also ask you for information when you enter a competition or promotion sponsored by Notting Hill Editions Limited, and when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We do not store financial information.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
We occasionally use Google Analytics for a general overall picture of where users are located in the world, which pages they’re looking at and from which device they’re accessing the website.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions are dealt with by our payment service provider, who are called Secure Trading, and are encrypted using secure server (SSL) technology. We will never ask you to send your credit card details via email or any unencrypted means. Do not send us your credit card details by email. Please contact us if any company claiming to be Notting Hill Editions Limited requests information from you in this manner.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
HOW LONG WE KEEP YOUR DATA
We are required under UK tax law to keep customers’ basic personal information for a minimum of 6 years after a transaction, after which time it will be destroyed. Your information we use for marketing will be retained until you notify us that you no longer wish to receive this information, at which point we will delete your data.
We will hold and use your information until you tell us you would like to unsubscribe, or for us to delete your information. To do this, click unsubscribe on any newsletter email or email us.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you (e.g. our newsletters and other marketing promotions), where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form).
DISCLOSURE OF YOUR INFORMATION
We absolutely do not share your data with third parties unless:
- we are obliged to for the day-to-day running of the business
- to help us conduct marketing campaigns
If Notting Hill Editions Limited or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, please contact us.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/